Cookie Policy
- Effective date
- March 4, 2026
- Last updated
- March 4, 2026
1. Introduction
This Cookie Policy explains how NeoForge Labs Limited (“Collie,” “we,” “us,” or “our”) uses cookies and similar tracking technologies when you visit or use the Collie platform at getcollie.net and related services (the “Service”). This policy should be read alongside our Privacy Policy.
2. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to the site operator. Similar technologies include local storage, session storage, and tracking pixels (also called web beacons).
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the Service to function. Without them, you cannot log in, navigate between pages, or use core features.
| Cookie Name | Purpose | Duration |
|---|---|---|
ab_session | Maintains your authenticated session | Browser session |
ab_access_token | JWT access token for API authentication | 24 hours |
ab_refresh_token | JWT refresh token for session renewal | 7 days |
ab_csrf | Cross-site request forgery protection | Browser session |
3.2 Functional Cookies
These cookies remember your preferences and settings to provide a more personalized experience. You may disable these, but some features may not work as intended.
| Cookie Name | Purpose | Duration |
|---|---|---|
ab_theme | Remembers your light/dark mode preference | 1 year |
ab_currency | Remembers your preferred display currency | 1 year |
ab_timezone | Remembers your timezone setting | 1 year |
ab_sidebar | Remembers sidebar collapse state | 1 year |
ab_locale | Remembers your language preference | 1 year |
3.3 Analytics Cookies
These cookies help us understand how users interact with the Service. Analytics data is aggregated and anonymized. You may opt out without affecting the core Service.
| Cookie Name | Purpose | Duration |
|---|---|---|
ab_analytics_id | Anonymous analytics identifier | 2 years |
ab_session_ref | Tracks page navigation within a session | Browser session |
We do not use Google Analytics, Facebook Pixel, or other third-party advertising tracking technologies.
4. Email Tracking Technologies
4.1 Tracking Pixels in Emails
Chase emails and transactional emails may contain a small transparent image (1×1 pixel) that registers a request when the email is opened, allowing us to record open events, approximate time, and the recipient's general location.
4.2 Link Tracking in Emails
Links in chase emails (such as “View Invoice” or “Pay Now” buttons) are routed through our tracking system. This data powers the “Invoice Viewed” notification and helps optimize chase timing.
4.3 Opting Out of Email Tracking
Users can disable email tracking in Account Settings under Chase Preferences. Invoice Recipients can prevent tracking pixel loading by configuring their email client to not load remote images automatically.
5. How to Manage Cookies
Most web browsers allow you to control cookies through their settings. You can typically view, delete, or block cookies. Blocking essential cookies will prevent you from using the Service. When you first visit, we present a cookie consent banner allowing you to accept or reject non-essential cookies. You can change preferences at any time through the cookie settings in the footer.
6. Do Not Track
We currently respect Do Not Track (DNT) signals by disabling analytics cookies when DNT is detected.
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time. We will indicate the “Last Updated” date at the top of this policy.
8. Contact
For questions about this Cookie Policy: privacy@getcollie.net
By continuing to use Collie after being presented with our cookie consent banner, you consent to the use of cookies as described in this policy.